special offer


Shipping Policy

Free Shipping all over the world!
Once you have the order through e - mail link to confirm your order. For security reasons, frey--wille.net insured and registered a total value of all their projects. Currently, all deliveries must be to the credit card billing address, shipping address unless it is secondary to register with the credit card company. If your billing address is a PO box, you must provide an e-mail so that we can ship your product physical address to contact us. frey--wille.net does not ship to PO-mail address and asked to sign an adult package.

Order confirmation and tracking:
Once you put your on the "Checkout" button, click the command, you will see the order confirmation page and an e-mail containing your order number frey--wille.net will be sent to you. If you do not receive the confirmation email, please email us zhyx02@gmail.com.

Orders usually sent within 24-36 hours, when your order is shipped, e-mail will be sent to reflect in the next 48 hours your order has been shipped and tracking number to you. It will be used to indicate which operators and order tracking to your door way. Please allow 7-9 days for delivery.

Orders may be delayed for the following reasons:
- "Acquiring" and "ship to" address is not the same.
- Order is waiting for credit approval and verification.
- A product is currently out of stock.
- Special command, which requires customization.
- An order is shipped to, such as Alaska, Hawaii, or APO / FPO locations when the special.

Delivery is guaranteed. In your bag is lost or confiscated, we will reship once at our expense incident. We will celebrate as a gift to you so that your goods are not subject to import duties or tariffs charged to your bag.


Return Policy

In frey--wille.net, your satisfaction is our pursuit. We are fully confident that you will with your products and services are satisfied with the speed and quality. Our work does not end, when you click buy. As a wholesaler, as well as a single supplier, it is our business to maintain long term relationships with customers. So we committed to working with our service, until the goal of complete customer satisfaction. We understand the needs of each customer is unique, so be prepared to deal with any problems.

We accept return for exchange or refund for the following reasons:

1. Shipping errors
2. Damaged goods

In order to return your product, please send an email to zhyx02@gmail.com explain why you wish to return your order, we will respond promptly and instruct you where to return product . Do not return to the sender. You must contact in order to return any items before the refund or replacement us.

You must return the refund within 7 days of your product new and unused condition and with all tags attached. You must send your return package via courier at their own expense to our warehouse in Asia and provide a tracking number so that we can replace / refund issued. In this case, the customer's shipping costs. We offer free shipping to you, do not charge a restocking fee. We will lose your initial transportation costs, therefore, unfortunately, can not provide pay return fees. Refunds will be in the same form of payment is received (in your credit card refund IE) and the receipt of the goods may take up to 15 working days after. Items purchased with the discount code may only be returned to the exchange. Refunds will be issued within 15 days of receipt, will be credited to your credit card.


We accept replace size, style, color, you can contact our customer service, we will help give you the best help, if you want to replace the goods, first of all the original packaging back to the original goods, the cost of back pay by the buyer, and provide a tracking number so that we can search for, please send an email to zhyx02@gmail.com that you want to change the details and we will respond promptly, but we have to pay for shipping again to pay part of the cost by the buyer, please understand, We have to pay the first shipping, so a second relapse you have to pay 10-15 dollars shipping, which is very cost-effective, as long as the re-payment of the cost 30-40usd, you can change to the goods you need.


Returns and refunds

If you buy our products and want to return to a full refund, please ensure that the original packaging back, the buyer is responsible for return shipping, but we have to deduct part of the freight, the other will be fully refunded, we requested a refund after the arrival of the goods. We have received the goods will be the first time to notify you. Freight amount charged prior to shipment, please contact our customer service.

Cancel order

We do not want you to buy after the cancellation of orders, so we want you to really confirm the purchase, if we must cancel the order, we have the following requirements:
1. 5 hours in order to cancel the order, this time we do not send goods, but you also need to pay 10% of the cost, which is a bank fee payment received, please understand.
2. Order has been issued, please get the goods to be returned to us, so we have to generate a shipping, so you need to pay the freight, the cost is about 25% of your total order.